Call Waiting – Informs you of any incoming call when you’re already on the line.Call Transferring – This allows you to call the external number and internal extensions.The size of the speed dial directory is dependent on the phone model your company use. You can store numbers for easy access and dialing. Special Dial Directory – It makes calling critical numbers easier for your business.It allows you to pull up customer notification and take notes when you’re on a phone call with a customer. Headset Mode – Many phone systems contain a plug socket to insert a headset for hands-free communication.The available size of the directory will depend on the telephone system you purchase. Personal Directory – A directory will allow you to dial a number stored in the phone’s memory quickly.Message Waiting Indicator – When there is a voicemail waiting, the desk phone will give you an indicator with a flash red light.When the call is on hold, the customer enjoys music, and some phones allow customizing the music Hold Option – Most telephones offer the ability to put callers on hold.Voicemail – Allows your customer to leave a message for you in case you have missed their call.Moreover, you can mute the microphone as well These allow users to control the volume of earpiece audio, ringer, and speakerphone. Volume Control and Mute Option – Most handsets include mute and volume control.Fax Machine Integration – Enables the use of your existing fax machines and connect them with your multi-line telephone system.Caller ID allows you to see the name and number of the caller on the display unit of your handset Caller ID – It shows you the number of the caller.Speaker Phone – You can use the office phone system hands-free.

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